Incident investigation and notification at MUAC

Inquiries on safety-related operational events within EUROCONTROL's Maastricht Upper Area Control Centre (MUAC) airspace can be addressed to our incident investigation department.

Our investigators will analyse the event and provide feedback as soon as possible.

Please note that they are not able to investigate scheduling and delay issues, e.g. relating to European Union (EU) passenger rights, nor can they help answer any generic enquiries on specific flights or airline operators.

To report any incidents, or to request information regarding one, please fill out the form below, or send us an email.

We take data management seriously.
At EUROCONTROL, we manage your data responsibly and do not provide it to third parties. We only use and process your data to answer your question and for quality control purposes. We apply our internal data protection rules, which are aligned with the General Data Protection Regulation, to all of our data-processing. Read our full privacy and data protection policy to learn more.

For any other enquiries, please contact us!