Technical note on ANSPs productivity, ATFM delays and ATCOs working hours

This technical note is an extract of the air traffic management cost-effectiveness (ACE) 2018 benchmarking report.

ACE reports are based on mandatory information disclosure provided by 38 Air Navigation Services Providers (ANSPs) to the EUROCONTROL Performance Review Commission (PRC). This technical note comprises factual data and analysis on productivity for these 38 ANSPs for the year 2018, including high level trend analysis for the years 2013-2018.

The scope of the analysis is both en-route and terminal navigation services (i.e. gate-to-gate). The technical note describes a framework for the analysis of ANSPs productivity performance in the context of the ACE benchmarking report, and also interprets the results in terms of air traffic controller (ATCO)-hour productivity in the light of the air traffic flow management (ATFM) delays generated by ANSPs in 2018 and over the 2013-2018 period.

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Technical note on ANSPs productivity, ATFM delays and ATCOs working hours