PRC Airport Operations Centres (APOC) Performance Study

APOCs serve as collaborative platforms for key airport stakeholders, enhancing decision-making, coordination, and operational efficiency through shared knowledge and a unified, coordinated approach.

Beyond digital transformation, APOC implementation requires a cultural shift, fostering collaboration among airlines, airport operators, ground handlers, ANSPs, and the Network Manager.

The study provides:

1. A high-level overview of the APOC concept.
2. A catalogue of possible performance indicators for APOC monitoring activities.
3. A summary of reported benefits and key recommendations.
4. An inventory of APOC implementations across Europe.

By detailing these elements, the document aims to offer a comprehensive understanding of the APOC concept and current implementations together with the potential performance improvements from the ATM perspective.

The PRC has made every effort to ensure that the information and analysis contained in this document are as accurate and complete as possible. Despite these precautions, should you find any errors or inconsistencies we would be grateful if you could please bring them to the Performance Review Unit’s attention.

This report has been produced by the independent Performance Review Commission (PRC). The PRC was established by the Permanent Commission of EUROCONTROL in accordance with the ECAC Institutional Strategy 1997. One objective of this strategy is 'to introduce a strong, transparent and independent performance review and target setting system to facilitate more effective management of the European ATM system, encourage mutual accountability for system performance.

Should you wish to comment on any aspect of the PRC’s work, or to make proposals for items you would like to be addressed by the PRC, please contact us.