This document provides the quantitative and qualitative results of the EAD User Satisfaction Survey for Data Providers 2019 covering all services used by EAD Data Providers enabling them to fulfil their obligations as providers of aeronautical data.
It provides the complete quantitative and qualitative results as well as initial findings and recommendations for EAD’s follow-up.
The survey was available for feedback collection between 19 Mar 2019 and on 23 Apr 2019.