Air traffic management cost-effectiveness (ACE) benchmarking report for 2020 with 2021-2024 outlook

Report Commissioned by the Performance Review Commission

This report is the twentieth in a series of annual reports based on mandatory information disclosure provided by 38 Air Navigation Services Providers (ANSPs) to the EUROCONTROL Performance Review Commission (PRC).

This report comprises factual data and analysis on cost-effectiveness and productivity for these 38 ANSPs for the year 2020, including high level trend analysis for the years 2015-2020 and a detailed examination of the consequences of the COVID-19 pandemic on the ANS industry.

The scope of the report is both en-route and terminal navigation services (i.e. gate-to-gate). The main focus is on the ATM/CNS provision costs as these costs are under the direct control and responsibility of the ANSP.

Costs borne by airspace users for less than optimal quality of service are also considered. The report describes a performance framework for the analysis of cost-effectiveness.

The framework highlights three key performance drivers contributing to cost-effectiveness (productivity, employment costs and support costs).

The report also analyses forward-looking information for the years 2021- 2024. 

Download the full report below, or request a paper copy via the form.

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ATM cost-effectiveness (ACE) benchmarking report for 2020