|Contact organisation||EUROCONTROL: The European organisation for the safety of air navigation|
|Contact organisation unit||Directorate European Civil-Military Aviation - Performance Review Unit (DECMA/PRU)|
|Contact name||Performance Review Unit - EUROCONTROL|
|Contact mail address||96 Rue de la Fusée
|Contact e-mail address||PRU-Support@eurocontrol.int|
|Metadata last certified||not applicable|
|Metadata last update||06 July 2021|
ref. EASA Annex to ED Decision 2014 / 035 / R
Reporting of Just culture|Just Culture (JC) aims at identifying possible obstacles and impediments to the application of Just Culture.
Just culture means a culture in which front line operators or others are not punished for actions, omissions or decisions taken by them that are commensurate with their experience and training, but where gross negligence, willful violations and destructive acts are not tolerated.
In accordance with EU legislation, States and ANSPs are required to complete a questionnaire which measures the level of presence and corresponding level of absence of Just Culture.
A detailed description of the indicator and data requirements are available from the
EASA Acceptable Means of Compliance and Guidance Material (EASA AMC/GM).
Just Culture is studied for the first time at European level.
The PRB and EASA acknowledge that the JC definition provided in EU IR691 / 2010 is just one of the available definitions of JC.
The JC indicator is determined at State and ANSP level.
The areas surveyed in the questionnaire are:
- policy and its implementation,
- legal/judiciary, and occurrence reporting; and,
- and investigation.
The questions are answered with “yes” or “no” in order to reveal obstacles and impediments in each of the three areas.
The measures pertain to the Air Transport and Air Traffic Management Sector of the economy.
Statistical concepts and definitions
The metrics are based on two questionnaires (State and ANSP level) published in the EASA AMC/GM documents.
|Policy and its implementation||Legal/judiciary||Occurrence reporting and investigation|
|State level Questionnaire||9 questions||7 questions||2 questions|
|ANSP level questionnaire||13 questions||3 questions||8 questions|
For each answer justification and evidence should be provided in order to better understand and assess possible obstacles and impediments to the application of JC.
Additionally to the questionnaires, States and ANSPs may report on Just culture using the following formats:
- GM13 SKPI - Just culture - Reporting and Verification at State level; and,
- GM14 SKPI - Just culture - Reporting and Verification at ANSP level.
It is expected that each certified provider completes the ANSP JC questionnaire, with exception of those who avail all the air navigation services to other certified ANSPs in accordance with Article 10 of (EC) 550 / 2004.
NSAs are required to gather information on JC from appropriate entities in the State (e.g. Minister of Transport, Justice Department) to complete the State questionnaire.
The statistical units are States and ANSPs.
The statistical population comprises the States and ANSPs in the Single European Sky Area.
The reference area is the Single European Sky Area.
2012 is the first year for which data is presented (available in 2013).
Unit of Measure
Answers provided by the States/ANSPs.
- The first reference period (RP1) covers the calendar years 2012 to 2014 inclusive.
- The second reference period (RP2) covers the calendar years 2015 to 2019 inclusive.
- The third reference period (RP3) covers the calendar years 2020 to 2024 inclusive.
Unless decided otherwise, the following reference periods shall be of five calendar years.
Legal acts and agreements are established in
- [Regulation (EC) N o 549/2004 of the European Parliament and of the Council][law204/549];
- Commission Implementing Regulation (EU) No 390 / 2013;
- EU IR691/2010|Performance Regulation (691 / 2010);
- [Regulation (EC) No 216/2008 of the European Parliament and of the Council][law216/2008];
- [Commission Regulation (EC) No 736/2006][law7366/2006]; and,
- EASA AMC/GM for Safety KPIs, issued by EASA in coordination with PRB.
- The information is disseminated in accordance with Article 21 of the Performance Regulation (691 / 2010).
- The information is disseminated in accordance with Article 22 of Commission Implementing Regulation (EU) No 390 / 2013.
- The information is disseminated in accordance with Article 38 of Commission Implementing Regulation (EU) 2019/317.
Typically information is released annually in in June of the following year.
Release calendar access
Information is disseminated to the general public via the SES Data Portal.
Frequency of dissemination
Information is disseminated on a yearly basis as soon as the data is verified.
Information is disseminated to the general public via the SES Data Portal.
Accessibility of documentation
Documentation on methodology is available at EASA Acceptable means of compliance and guidance material.
The legal framework for quality management is established by EU legislation.
EASA verifies both NSAs and ANSPs questionnaires through desktop audits. The PRB is involved in some EASA verifications through temporary participation of PRU staff.
For each State, EASA verifies the State’s questionnaire, the questionnaire completed by the largest ANSP and one additional ANSP randomly chosen.
The quality assurance includes, inter alia, the following processes:
- verification of the legal references using the national gazette website,
- cross-check with data available in external sources (e.g. the Network Manager and/or EUROCONTROL),
- cross-check with information published in States’s or ANSP’s website.
Further, EASA will conduct a verification on the qualitative analyses which have been submitted by States and ANSPs through the tables contained in AMC 9 SKPI and AMC 10 SKPI.
The NSAs are responsible to verify the questionnaires completed by ANSPs and to report results of the verification to EASA. There are at least two types of NSA organisation for verifying the questionnaires: either there is a specific organisation or the existing oversight organisation is used to verify the questionnaire. The uniformity of NSA verification output across Europe is maintained through:
- the AMC/GM material published by EASA;
- the FAQ EASA web-page;
- the EASA helpdesk; and,
- the organisation of workshops and/or bilateral meetings.
The information is published for performance monitoring purposes in accordance with the relevant EU legislation.
The data is collected for the entire Single European Sky Area.
Accuracy and reliability
The accuracy of the indicator can be influenced by the the NSAs and ANSPs interpretation of the survey questions.
While the JC indicator helps identifying obstacles to impediments to the application of JC, it does not provide an indication of the magnitude of those obstacles. The complementary qualitative analysis of the evidence and justifications provided by States and ANSPs is therefore an important element of the overall assessment.
Timeliness and punctuality
The data refer to the status of JC which was measured the year before its publication.
The data is updated by ANSPs and NSAs at least once per year. The data is then verified by EASA in March of the following year.
Data are comparable being measured in the same way across European Member States. However, benchmarking is not allowed in safety.
Comparability — geographical
Geographical comparability is valid.
Comparability over time
Comparisons over time are valid.
Coherence — cross domain
Coherence — internal
The data is assumed to be internally coherent as provided.
Cost and burden
Data could change with time due to two reasons:
- to reflect a change in managing JC within a State or an ANSP,
- to reflect an improved verification.
Questionnaires and forms completed by States and ANSPs (see also the Statistical concepts and definitions section).
The completed tables included in AMC 9 and 10 (optional).
Frequency of data collection
After the first completion, ANSPs and NSAs are requested to update the questionnaires on a yearly basis.
The State and ANSP questionnaires are collected by EASA though a web application.
EASA verifies the updated questionnaires by March of the following year at the latest. After EASA verification, the data described are sent to the PRB by March of the following year at the latest.
The data validation is done as follows:
- During the desktop verification, the consistency between the answer (yes or no), the justifications provided and the evidence is evaluated.
- In a second step, the level of JC implementation is verified through external information available to EASA, NM and PRB. Clarification questions could be addressed to the NSA either via mail or telephone.
Following the verification by EASA, the following data is provided to the PRB:
- the States’ completed questionnaires including justifications and evidence;
- the ANSP questionnaires verified by EASA, including justifications and evidence;
- the JC PI computations for each State and each ANSP; and,
- the qualitative analyses on areas of improvements provided by ANSPs, NSAs and the ones directly performed by EASA.