Contacts
| Contact organisation | EUROCONTROL: The European organisation for the safety of air navigation |
| Contact organisation unit | Directorate European Civil-Military Aviation - Performance Review Unit (DECMA/PRU) |
| Contact name | Performance Review Unit - EUROCONTROL |
| Contact mail address | 96 Rue de la Fusée 1130 Brussels Belgium |
| Contact e-mail address | [email protected] |
Metadata update
| Metadata last certified | not applicable |
| Metadata last update | 01 November 2016 |
Statistical presentation
Data description
ref. EASA Annex to ED Decision 2014 / 035 / R
AMC1 SKPI
GENERAL DESCRIPTION: The Effectiveness of Safety Management (EoSM) indicator should be measured by verified responses to questionnaires at State/competent authority and service provision level. For each question the response should indicate the level of implementation, characterising the level of performance of the respective organisation.
A Management Objective (MO) has been derived for each of the elements of the ICAO State Safety Programme (SSP) and Safety Management System (SMS) as described in ICAO Document 9859 ‘Safety Management Manual’.
EFFECTIVENESS LEVELS AND EFFECTIVENESS SCORE: When answering the questions, one of the following levels of implementation should be selected:
- Level A which is defined as ‘Initiating’ — processes are usually ad hoc and chaotic;
- Level B which is defined as ‘Planning/Initial Implementation’ — activities, processes and services are managed;
- Level C which is defined as ‘Implementing’ — defined and standard processes are used for managing;
- Level D which is defined as ‘Managing & Measuring’ — objectives are used to manage processes and performance is measured;
- Level E which is defined as ‘Continuous Improvement’ — continuous improvement of processes and process performance.
ref. EASA Annex to ED Decision 2014 / 035 / R
- AMC2 SKPI — Questionnaire for Measurement of Effectiveness of Safety Management KPI — State level
- AMC3 SKPI — Questionnaire for Measurement of Effectiveness of Safety Management SKPI — ANSP level
For each question, States should provide to the Agency information on the level of effectiveness (or level of implementation) and evidence to justify their answer. For each question, ANSPs should provide to their NSA/competent authority information on the level of effectiveness (or level of implementation) and evidence to justify its answer.
ref. EASA Annex to ED Decision 2014 / 035 / R
The results of the States’ filled-in questionnaires are to be verified by means of EASA standardisation inspections.
The coordination between EASA and the competent authority should be done through the national coordinator appointed by the State in accordance with Article 6 of Commission Regulation (EC) No 736 / 2006.
The national coordinator should be responsible for coordination within the State authorities and for coordination with the ANSPs to provide the Agency with the responses to the questionnaires (both competent authority and ANSP, aggregated where required).
The competent authority/NSA may allocate the detailed verification task to a qualified entity or other entity.
The verification of the ANSP questionnaires by the NSA/competent authority should take place before the questionnaires and their results are submitted to EASA. ANSPs should assign a focal point for the purpose of the verification process.
A detailed description of the EoSM indicator and data requirements are available from the EASA Acceptable Means of Compliance and Guidance Material (EASA AMC/GM).