Total airport management

Driving the integration of airports into the ATM network by sharing information in a timely manner using the SWIM technology.

The Total airport management (TAM) project (PJ04) is a  SESAR 2020 research project that focuses on a range of different airport complexity levels, developing scalable and cost-effective solutions, optimising both the local benefits and the benefits for the European network. Societal concerns will be addressed by ensuring that environmental mitigation measures and impact are included in the airport performance trade-off.

The integration of airports into the air traffic management (ATM) network will be addressed through timely information sharing between the Network Operations Plan and the individual airports, with the help of the SWIM technology.

Our role

EUROCONTROL contributes to the overall management of TAM project activities, with a focus on quality assessment.


TAM takes a ‘holistic’ view of airport operations, including all of the key processes as well as, importantly,  the interaction between them, as it is the degree of synchronisation between these different processes which constitutes a significant contributory factor to punctual and predictable operations and ultimately, therefore, passenger satisfaction. The evolution towards the TAM approach within PJ04 will be assured through closer integration of landside and airside performance monitoring,  as well as through the development and validation of monitoring and decision support tools, optimised in accordance with the information requirements of the various stakeholder groups, in particular airlines, airport operators, ANSPs and ground handlers. Further work will be carried out in the specific context of environmental impact planning and monitoring, in order to ensure that environmental performance is fully integrated into the airport operations management process.

An additional area for development concerns ‘what-if’ decision support tools, business intelligence predictive tools and performance dashboards. The ability to analyse the trade-off between various stakeholders in relation to numerous performance indicators will become an integral part of the collaborative decision-making process.

This project will favour the evolution toward a 'performance-driven' airport through holistic monitoring of demand and capacity. Decision making will be based on more reliable information with enhanced decision impact assessment. As a result, there should be a rise in the predictability, flexibility and efficiency of airport operations as well as increased resilience through shorter recovery to normal operations.

As clients of airport services, airlines will benefit from enhanced operational efficiency. For passengers, benefits will be tangible. The available information will be of high quality and the more efficient use of airport resources will lead to enhanced service quality.

Optimising the collaborative performance management process via the TAM approach is most beneficial at complex, busy hub airports, where measures such as improved communication between the airport and the Network Manager can bring both local and network benefits.

However, the project is not only about the major hub airports. In fact, the TAM concept will be designed also to take into account the specific needs of smaller or regional airports, by ensuring scalability as a function of traffic and the potential network impact. Such ‘regional’ airports are often key drivers of the local economy, and it is important that there is not a ‘one size fits all’ approach. We have to ensure that only those elements which bring the most benefit at an affordable level are implemented locally.

The project will perform a number of different concept development activities with increasing levels of maturity over time, and at each stage will provide evidence of the performance benefits to be expected as well as more transverse elements covering safety, security and associated costs and benefits. The aim is to ensure that the final operational concept delivered by the project is safe and cost-effective and provides performance benefits.


PJ04 is articulated around two SESAR solutions:

  • Solution PJ04-01 Enhanced Collaborative Airport Performance Planning and Monitoring
  • Solution PJ04-02 Enhanced Collaborative Airport Performance Management

Implementation status

The SESAR2020 PJ04 TAM Project formally started at the beginning of December 2016. The first phase of the project, ‘Wave1’, will cover the next three years and will conclude its activities at the end of 2019. The project is building on the work already performed in the area of airport operations management in SESAR1.

Several airports already deployed Airport Operations Centre (APOC) – London Heathrow, Brussels, Orly.

Background information

Airport Operations Management in SESAR1 promoted enhanced situational awareness via the Airport Operations Plan (AOP), whilst reinforcing the collaborative decision-making process through the Airport Operations Centre (APOC).

Validation activities stressed the need to further develop the performance monitoring and management services promoting the evolution from a reactive (“firefighting”) approach toward one of pro-active collaborative decision making.

Watch these videos to learn more

UDPP and APOC - EUROCONTROL validation exercise

Getting to grips with airport operations management

APOC simulation at Paris CdG airport

CAST simulation of London Heathrow Airport


AT-One, DLR, NLR, B4Consortium, LPS SR, Polish Air Navigation Services Agency, Coopans, Enaire, EUROCONTROL, Frequentis SESAR Partners, Indra, Leonardo, Natmig, Sintef, Seac, Thales.