The overarching objectives are to relieve pressure on airline operation control centres, focusing in particular on priority situations and critical flights, e.g. EU 261 incidences, airport curfews, crew hour limitations, rotation problems, delays with high financial impact, passenger and freight connections, or schedule disruptions and the associated network shockwave. The focus is on achieving high-value results, in particular by proposing the best possible flight planning options, which might not be detected by flight planning software, and by guaranteeing on-time arrival.
The trial will run from 15 September to 15 November 2021 and will cover the airspace of Belgium, Germany, Luxembourg, the Netherlands, France, Switzerland, Ireland and the UK. Results are expected in December 2021.
The Customer Initiative is a combined effort, offering solutions which transcend regular constraints and alleviating network complexity. Developed during periods of low traffic due to the pandemic, this initiative is expected to generate tangible gains in terms of fuel consumption, lower emissions, savings in route charges and shorter flying times as soon as heavy traffic resumes.
The solution which supports the Customer Initiative – the MUAC ATM Portal – has been deployed in several countries in the core European airspace.