Fraud warning

EUROCONTROL draws your attention to fraudulent practices whereby individuals communicate bank account numbers by e-mail. EUROCONTROL never communicates bank account numbers by e-mail.

Fraudsters pretending to come from EUROCONTROL try to make you pay money into their bank accounts.

Make very sure that you pay EUROCONTROL invoices into EUROCONTROL’s bank account. If in doubt, do not pay and contact us!

Fraudsters use every possible way to achieve their goal of stealing your money. They are becoming very sophisticated and their communications frequently appear to be authentic.

Mistrust any unofficial communication that says our bank accounts have changed*. EUROCONTROL does not plan to open new bank accounts in the foreseeable future.

Never pay money into an account other than an official EUROCONTROL one.

Cross-check bank account details with EUROCONTROL invoices you know to be genuine and contact us if you are unsure.

Never communicate any details about EUROCONTROL invoices to people you do not know. Fraudsters use this information to make themselves sound more plausible when they next contact you.

* As part of a rationalisation initiative, some of our bank accounts have been closed. This has been officially communicated to the impacted users and will be reflected on all future bills. Only trust bank account information that appears on official EUROCONTROL billing documents. If in doubt, contact us directly for verification.

Our bank account information is printed on official and watermark secured EUROCONTROL documents, such as Bills and Statements of Accounts, bearing the EUROCONTROL logo. 

We post you these official EUROCONTROL documents on a monthly basis, but they can also be downloaded via CEFA – our secured portal for airspace users.