EUROCONTROL Network Manager User Forum 2020

Your annual European network operations event
Network Manager User Forum (NMUF) 2020 banner

The Network Manager's User Forum is the yearly major Air Traffic Management (ATM) event for aviation's operational community.

“Your Annual Operational Networking Event” addresses key challenges of the European ATM network and focuses this time on Partnering for Operational Excellence.

Join us and take part in the discussions, share your opinion and exchange best practices with fellow users and operations experts.


At the 2020 User Forum, we will discuss:

  • measures discussed during the UF2019 and their outcome;
  • first-hand experiences from other stakeholders on 2019;
  • what operational excellence can bring in 2020;
  • dedicated 2020 outlook debate;
  • future Network evolution.


At the event, our participants will be able to:

  • share perceptions of network operations in 2019;
  • express priorities and expectations for 2020;
  • participate in the interactive discussions with colleagues from across the network;
  • meet the EUROCONTROL NM operational and management teams and experts.

Join us

The User Forum is for all managers and operational staff involved in or working for:

  • aircraft operations, 
  • ATM provision, 
  • air-side operations at airports and 
  • Computerised Flight Plan Provision (CFSP)


Personal information
We take data management seriously.
At EUROCONTROL, we manage your data responsibly and do not provide it to third parties. We only use and process your data to answer your question and for quality control purposes. We apply our internal data protection rules, which are aligned with the General Data Protection Regulation, to all of our data-processing. Read our full privacy and data protection policy to learn more.


The agenda is currently being finalised and will be published in due course.

Time Topic and speaker
10:00 Registration & Welcome Coffee
10:30 Opening address
  • Eamonn Brennan, Director General
  • Iacopo Prissinotti, Director Network Management
Partnering for Operational Excellence
11:10 How was the 2019 summer?
  • Review of 2019 Action Plan, Results analysis
12:30 Networking Lunch
14:00 The Operational Stakeholder Experience (part 1)
  • ANSP perspective
  • 2019 experience
  • expectations for 2020
15:30 Coffee Break
16:00 The Operational Stakeholder Experience (part 2)
  • Airport perspective
  • 2019 experience
  • expectations for 2020
17:30 Evening Networking Drink
Time Topic and speaker
09:00 Welcome
Partnering for Operational Excellence
09:30 The Operational Stakeholder Experience (part 3)
  • Aircraft Operator perspective
  • 2019 experience
  • expectations for 2020
11:00 Operational Excellence panel discussion
  • Moderated debate
12:30 Networking Lunch
Network future outlook
13:30 The way forward - Upcoming initiatives
14:30 DNM Close-Out
15:00 End

Photography and filming

There will be photography and/or filming at this event and your image may be captured by us and used for communications purposes in print or on our website. By registering for the event you are giving us permission to use your image in this way. If you have any questions, contact us.