EUROCONTROL Network Manager User Forum 2020

Your annual European network operations event
Network Manager User Forum (NMUF) 2020 banner

The Network Manager's User Forum is the yearly major Air Traffic Management (ATM) event for aviation's operational community.

“Your Annual Operational Networking Event” addresses key challenges of the European ATM network and focuses this time on Partnering for Operational Excellence.

Join us and take part in the discussions, share your opinion and exchange best practices with fellow users and operations experts.


At the 2020 User Forum, we will discuss:

  • measures discussed during the UF2019 and their outcome;
  • first-hand experiences from other stakeholders on 2019;
  • what operational excellence can bring in 2020;
  • dedicated 2020 outlook debate;
  • future Network evolution.


At the event, our participants will be able to:

  • share perceptions of network operations in 2019;
  • express priorities and expectations for 2020;
  • participate in the interactive discussions with colleagues from across the network;
  • meet the EUROCONTROL NM operational and management teams and experts.


The User Forum is for all managers and operational staff involved in or working for:

  • aircraft operations, 
  • ATM provision, 
  • air-side operations at airports and 
  • Computerised Flight Plan Provision (CFSP).
The EUROCONTROL NM User Forum is now fully booked.


Personal information
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Time Topic and speaker
10:00 Registration & Welcome Coffee
10:30 Opening address
  • Eamonn Brennan, Director General, EUROCONTROL
  • Iacopo Prissinotti, Director Network Management, EUROCONTROL
11:10 Partnering for Operational Excellence
How was the 2019 summer?
Review of 2019 Action Plan, Results analysis
12:30 Networking Lunch
14:00 Operational stakeholder experience (part 1) – ANSP perspective
DFS, DSNA, Austrocontrol, Skeyes, DCA Cyprus
15:30 Coffee Break
16:00 Operational stakeholder experience (part 2) – Airport perspective
Fraport, Lisbon, Schiphol Amsterdam
17:30 Evening Networking Drink
Time Topic and speaker
09:00 Welcome
09:30 Operational stakeholder experience (part 3) - Aircraft operator perspective
KLM, Lufthansa, Ryanair, Air France, TUI
11:00 Operational excellence - panel discussion
Enaire, DSNA, Geneva Airport, Brussels Airlines
12:30 Networking Lunch
13:30 Network future outlook
The way forward - Upcoming initiatives
14:30 Conclusions
Director Network Management close-out

Photography and filming

There will be photography and/or filming at this event and your image may be captured by us and used for communications purposes in print or on our website. By registering for the event you are giving us permission to use your image in this way. If you have any questions, contact us.