Flight Dispatcher Days

Flight Dispatcher Days

We are excited to announce the Flight Dispatcher Days, a face-to-face event for flight dispatchers and flight planners, dedicated to enhancing their skills and knowledge in optimising flight planning through the Network Manager system (including rejection handling and delay reduction techniques). This two-day event, organised in collaboration with esteemed presenters from renowned airlines and EUROCONTROL experts, will take place on 17-18 January 2024.

Participants will have the opportunity to address daily challenges and ideas for improving interactions between NMOC and Aircraft operators. They will gain valuable knowledge to take back home and share with colleagues in their organisations, actively contributing to the enhancement of their operational practices. Kindly be aware that this event is exclusively in-person, and there will be no provision of a video stream. The event is free to attend.

Event Highlights

Knowledge and best-practice sharing: Facilitate the exchange of knowledge, best practices and NM insights among flight dispatchers. Participants can share their experiences, strategies and lessons learnt, fostering a collaborative learning environment.

  • NM demonstration: Discover how the latest NM system features can support your operations and enhance your decision-making.
  • Airlines presentations: Presenters will highlight their best practices to achieve efficient flight planning, improved operational performance and enhanced customer experience.

Networking and collaboration: Take the opportunity to connect with flight dispatcher peers and NM experts in informal interactions and expand your professional network. Provide feedback, share perspective and explore ways of collaborating with stakeholders.

  • Problem solving and innovation: Communicate challenges and issues faced by flight dispatchers and explore and promote innovative solutions.
  • Showcase and technology outlook: Discuss technologies, software and tools that can streamline flight dispatching processes and enhance operational efficiency. Demonstrations, presentations and hands-on sessions will help participants explore and evaluate available NM solutions and tools, while looking into future developments, and assessing the impact of new technologies on NM and flight dispatching.


Agenda for Day 1
Time Session
09:00 - 11:30 Registration and Welcome Coffee
11:30 - 11:45 Opening Remarks and Introduction to Flight Dispatcher Days
11:45 - 12:00 Keynote Address: Unlock the benefits of the dynamic European ATM network using NM tools
12:00 - 13:45 NM Demonstration: Achieving operational efficiency using NM tools - part 1
13:45 - 14:45 Networking Break / Lunch
14:45 - 16:30 NM Demonstration: Achieving operational efficiency using NM tools - part 2
16:30 - 17:00 Wrap-up Day 1
Agenda for Day 2
Time Session
09:00 - 10:00 Welcome Coffee
10:00 - 10:15 Recap and Day 1 Highlights
10:15 - 11:00 Airline Demonstration: ATFCM Slot swapping and rerouting opportunities - a testimony from KLM (with Q&A)
11:00 - 11:45 Airline Demonstration: Managing ATFCM delays - the SWISS approach (with Q&A)
11:45 - 13:15 Networking Break / Lunch
13:15 - 14:00 Airline Demonstration: Understanding A-CDM with FedEx (with Q&A)
14:00 - 14:45 Airline Demonstration: New ATC flight plan format (FF-ICE) - from concept to operations - Lufthansa's experience (with Q&A)
14:45 - 15:30 Your questions to NM
15:30 - 16:00 Closing Remarks and Conclusion of Flight Dispatcher Days

Register now!