Webinar

EUROCONTROL-ENAIRE human factor days

ENAIRE human factor days

EUROCONTROL is delighted to host the online ENAIRE human factor days between 27 September and 1 October.

This event aims to inspire and raise awareness about human factors and human performance in air traffic management (ATM), from an academic and practical perspective.

The event will focus on human performance, which is at heart of a safe, efficient and resilient ATM system, covering:

  • human work;
  • human capabilities and limitations;
  • fatigue and stress in ATM;
  • the EUROCONTROL eTOKAI tool for fatigue and stress reporting and investigation.

 

Agenda

Time Session Speaker
10:30 - 10:40 Opening Ángel Luis Arias Serrano, ENAIRE Director General
10:40 - 11:00 Overview on human factors in ATM Tony Licu (EUROCONTROL)
11:00 - 11:45 Navigating the new reality: Understanding and improving human work Steve Shorrock (EUROCONTROL)
11:45 - 12:05 Break - 20 minutes
12:05 - 12:20 Human Factor from a practical perspective Santi Cortés/Guadalupe Cortés (ENAIRE)
12:20 - 12:50 Human Factor from a practical perspective Jason Demagalski, Federal Aviation Administration (FAA)
12:50 - 13:30 Panel discussion on human factor and safety

Moderated by Tony Licu 
Panellists:
Steve Shorrock (EUROCONTROL)
Santi Cortés/Guadalupe Cortés (ENAIRE)
Jason Demagalski (FAA)
APROCTA

Time Session
10:30 - 11:30
Stress in ATM
Targeting operational personnel and managers who need to understand the basics of stress.
Presentation in Spanish by ENAIRE facilitated by EUROCONTROL.


Focus on:

  • How our brain works and how the mechanisms that activate our body's defense response are triggered;
  • Types of stress and professional stressors of CTAs
  • How we can recognise stress thanks to cognitive, behavioral and emotional signs and symptoms, as well as the negative effects of stress;
  • Some simple techniques to manage stress.
11:30 - 11:45 Break - 15 minutes
11:45 - 12:45
Fatigue in ATM
Targeting operational personnel and managers who need to understand the basics of fatigue in aviation.
Presentation in Spanish by ENAIRE facilitated by EUROCONTROL.


Focus on:

  • The scientific principles of fatigue management, including the need for sleep, sleep loss and recovery, circadian effects on sleep and performance and the impact of workload;
  • Operational implications.
12:45 - 13:15 Q&A Session
15:30 - 18:00 The morning session is repeated in the afternoon.
Time Session
10:30 - 11:30
Human Factors Webinar: Human Capabilities and Limitations

Targeting operational personnel and managers who need to understand the basics of human factors in ATM.
Presentation in Spanish by ENAIRE facilitated by EUROCONTROL.

An understanding of human performance leads people to recognise how multiple influences throughout the entire aviation system can affect a service provider’s safety performance during day-to-day operations. The aviation system is globally and technologically interlinked. Having a broad picture of the system, how and where people work within the system, and the influences upon them, enables regulators to develop and adapt effective regulations and oversight methodologies. This in turn supports people to do their best for the safety of the aviation system. This broad view extends the focus beyond minimum standards towards ways in which the regulator can support safety enhancements within their State, their region and internationally.

11:30 - 12:00 Q&A Session - 30 minutes
Time Session
10:30 - 11:30
eTOKAI, the EUROCONTROL tool kit for ATM occurrence investigations

Presentation in English by EUROCONTROL

The tool-kit for ATM occurrence investigations (TOKAI) is a web-based application that enables users to report, investigate and take corrective actions following incidents and accidents, known as ‘occurrences’.

TOKAI enables users to replace many legacy systems, starting with paper forms, in order to adopt modern electronic tools. It is suitable for use in operational, engineering and support environments.

Recently ENAIRE HF department has implemented a way to capture fatigue and stress issues using eTOKAI through separating the occurrence investigation from HF fatigue and stress evaluation.

11:30 - 12:00 Q&A session - 30 minutes
Time Session
10:30 - 11:30
Human performance: back to normal? A delicate balance of well-being, pressure and safety

Presentation in English by Austro Control, organized by ENAIRE in partnership with EUROCONTROL.

Focus on:

  • COVID-19 research in ATM contexts with regards to automation, changing job roles and how to maintain operational skills in the future;
  • How well-being needs to be sustained against the pressures of performance and how we can all do that on a daily basis.
11:30 - 12:00 Q&A session - 30 minutes

Register today!

Register and choose which sessions you would like to follow. Note that some sessions will be entirely in Spanish, as specified in the agenda.

Which day(s) would you like to attend?
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Toolkit for air traffic management occurrence investigation

Our web-based application enables users to report, investigate and take corrective actions following incidents and accidents.

Human performance

At EUROCONTROL we support the balance between effective, efficient and safe ATM systems, organisational objectives and staff needs in complex work systems.