CANSO/EUROCONTROL Global Resilience Summit

In collaboration with
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Airplane landing at sunset

EUROCONTROL and CANSO are organising a joint Global Resilience Summit - a hybrid event at EUROCONTROL's Headquarters in Brussels.

The COVID-19 pandemic has demonstrated that resilience of the air traffic management (ATM) system is fundamental to ensuring that ATM can plan for, manage, and recover quickly from difficult conditions. 

Together we will attempt to demystify what resilience means to ATM, discuss its important role in the successful delivery of safe and efficient ATM services and consider the lessons learned from the impact of COVID-19 on our industry.

    Resilience is a ubiquitous term ….

    From an organisational perspective

    Resilience can be expressed as the capability of a system or organisation to respond to, or recover from, a crisis, a disruptive process, or any other unexpected event.

    From a human perspective

    Resilience can be defined as adapting well in the face of adversity, trauma, tragedy, or other significant sources of stress and how people bounce back from these experiences.

    From a technological perspective

    Resilience can be described as an organisation’s ability to maintain acceptable service levels through, and beyond, disruptions to its critical processes and systems.

    What about ATM?

    The CANSO/EUROCONTROL Global Resilience Summit will bring together key stakeholders in our community to clarify what resilience means to ATM and to discuss the important role resilience plays in the successful delivery of safe and efficient ATM services.

    We will take a deeper look at how the interdependencies of human, technological and organisational resilience come together to position service providers for success. We will then apply those three elements to what we learned during the COVID-19 pandemic, and identify the key lessons for our community.

    Over the course of the two days we will:

    • examine the resilience of our personnel;
    • investigate how to improve organisational resilience;
    • explore how to design and build resilience and agility into the ATM network;
    • explore the technologies that can support resilience;
    • examine what COVID-19 taught us about resilience.


    09:00 - 10:30

    Registrations and Welcome coffee

    10:30 - 11:10

    Opening session

    Eamonn Brennan
    Director General
    Simon Hocquardo
    Simon Hocquard
    Director General
    11:10 - 12:00

    Keynote speech and Setting the scene

    Cathy Bishop
    Cathy Bishop
    Olympic rower & Diplomat
    Steve Shorrock
    Dr. Steve Shorrock
    Senior Expert Safety & Human Factors
    12:00 - 13:30

    Lunch break

    13:30 - 15:00

    Organisational resilience

    Tim Arel
    Tim Arel
    Deputy Chief Operating Officer
    Hassan Shahidi
    Dr Hassan Shahidi
    President and CEO
    Mark Scott
    Mark Scott
    EGIS Group
    15:00 - 15:30

    Coffee break

    15:30 - 17:00

    Technology/Technological Resilience

    John Allspaw
    John Allspaw
    Capacity Adaptive Labs
    Alex Bristol
    Alex Bristol
    Sarah Sharples
    Sarah Sharples
    Chief Scientific Advisor
    UK Department of Transport
    17:15 - 19:00

    Networking event

    09:30 - 11:00

    Resilience of Personnel (Individual Resilience)

    Carol Quinn
    Carol Quinn
    ATCO and Trauma Specialist
    Martin Bromiley
    Martin Bromiley
    Clinical Human Factors Group
    Dai Whittingham
    Dai Whittingham
    UK Flight Safety Committee

    Coffee break


    Lessons Learnt from COVID Crisis

    Razvan Bukuroiu
    Razvan Bucuroiu
    Head of Airspace and Capacity Division
    Michelle Bishop
    Michelle Bishop
    Director of Programmes
    13:00 - 14:10

    Walking Lunch Break

    14:00 - 15:30

    How to do better and be Resilient in the next crisis

    Moderated panel with:

    • rapid-fire question and answer from previous speakers
    • input from the participants on resilience
    Iacopo Prissinotti
    Director Network Management
    15:30 - 15:40

    Key take-aways from the event

    Moderated by:
    Antony Licu
    Antony Licu
    Head of Safety Unit
    Shayne Campbell
    Shayne Campbell
    Safety Programme Manager


    This global summit will be especially useful for the leaders of the aviation community whose organisation will benefit from a greater understanding of, and appreciation for, resilience in all its forms, and who are able to share their thoughts and experiences with others in a similar position.

    Register today!

    A hybrid event

    You have the choice to attend it physically (at EUROCONTROL's Brussels Headquarters), or virtually (live on one of our streaming platforms or social media channels). However, due to space limitations we will have to vet and confirm physical registration requests.

    All visitors to our Brussels headquarters, or our sites in Luxembourg, Maastricht and Paris, should always check the latest travel rules for the host country in question. To attend a meeting or event at our Brussels headquarters you will need to:

    1. download and sign our Novel coronavirus (2019-nCOV) declaration for visitors (link below);
    2. email a scan of the signed document to our event organisers;
    3. bring a signed declaration with you when attending the event.

    Thank you for helping us ensure a safe working environment for staff and visitors.

    Download declaration here

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    We take data management seriously.
    At EUROCONTROL, we manage your data responsibly and do not provide it to third parties. We only use and process your data to allow you to attend this event. To this end, we may share your data with our partners involved in the event organisation. We apply our internal data protection rules, which are aligned with the General Data Protection Regulation, to all of our data-processing. Read our full privacy and data protection policy to learn more.