Effective cost-recovery system


Central Route Charges Office

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Effective cost-recovery system


EUROCONTROL collects route charges on behalf of its Member States through its Central Route Charges Office (CRCO). The CRCO runs an effective and centralised system which ensures that these charges – essential to the funding of the European air traffic management system – are recovered. Our services include billing, collecting and disbursing route charges to Member States. We also offer similar services for terminal navigation charges and communication charges for Member States, as well as air navigation charges (en-route and terminal) for non-Member States.

Our route charges system is a regional cost-recovery system, in line with ICAO’s charging policies and the Single European Sky regulations. ​​​We bill airspace users on a monthly basis, collect charges and distribute the amounts collected to the States and air navigation service providers.

The EUROCONTROL route charges system is


Charges reflect the costs of provision of en route air navigation services, in accordance with the EUROCONTROL principles.


A single bill per month, in a single currency, is prepared for airspace users for all their flights in the airspace of the Member States.


Charges are calculated with the same rules, the same formula and the same tariffs applied to all airspace users.


Low-collection costs thanks to economies of scale and a high-recovery rate.


Our system is operated centrally in accordance with a common policy.


We protect your personal data and make sure you stay in control of it. Read the Privacy Statement to find out more.

Fraud warning

Individuals may try to communicate bank account numbers by e-mail. We never communicate bank account numbers by e-mail. Any payments for charges must be made to the bank account numbers mentioned on our bills. Be suspicious of billing information you receive via email, especially if you are asked for financial information about your account or if a new bank account is communicated to you! We have no plans to change our bank accounts, so report any such information. Contact us for more information

In 2023
10.2 billion

billed in charges


airspace users worldwide

99.7 %

Recovery rate over the last 10 years


Airspace users flying in the airspace of the Member States pay for the en route air navigation services made available by Air Navigation Service Providers (ANSPs). Route charges billed to users are based on the national unit rates applicable as from 1 January each year. For more information, see:

Each month, at the billing date scheduled in advance for the whole year, airspace users are charged with a single amount per flight, regardless of how many States they overflew. We send our bills by post and make them available for download via our secured extranet CEFA. Some States may exempt certain flights from the payment of charges in accordance with their laws and regulations.

Airspace users have to pay their EUROCONTROL bills within 30 days of their date of issue. Interest on late payment will be applied to airspace users paying late. Late payment may also result in enforced recovery measures.

Payments should be made exclusively to the specific bank accounts listed on EUROCONTROL bills. Payments can be effected by bank transfer. For more information see:

If you believe that you have been incorrectly billed, you can submit a claim within 60 days from the date of the bill, together with the relevant supporting evidence. To facilitate the submission of claims, the following forms are available:

Questions about air navigation charges in Europe?

CRCO customer guide 2022

Latest documents

Key documents

Multilateral route charges

The latest information circulars.

Terminal navigation charges

The latest information circulars.

Other air navigation charges

The latest information circulars.

Monthly adjusted en-route unit rates

The latest monthly adjusted en-route unit rates.

Service units monitoring and forecasts

The latest monitoring and STATFOR forecasts.

Route charges rules and policies

The rules and procedures of the route charges.

Useful information for users

Customer guide, billing calendar, notice for new users, exemptions table, claim form.

Information on CRCO and Route Charges

Annual report on operations and overview on cost bases and unit rates.


Our free, simple and secure portal, makes consulting and exchanging air navigation billing information easy and efficient!



Central Route Charges Office Portal for airspace users


Central Route Charges Office Portal for National Administrations


Route per State overflown distance tool

Service units dashboard

Keep your info up-to-date

If you have started operating in the EUROCONTROL zone or if you want to inform us about a change in your contact details, you are requested to fill in the form below. You can consult the information we already have on record via our Central Route Charges Office Extranet for airspace users (CEFA).

To establish the weight factor for billing, airspace users are requested, at least once a year, to make a declaration of their fleet composition. To do so, just update your fleet data on CEFA. If you don’t yet have a CEFA account, just fill out the form below - you can use it at any time to inform us about changes to your fleet composition.

Our services to states and ANSPS

We offer a wide range of services to States and ANSPs interested in being part of our charging system


The route charges system is governed by the EUROCONTROL Convention and the Multilateral Agreement relating to Route Charges.

Route charging Rules & Policies

At EUROCONTROL we aim to deliver a cost-effective service to our customers in the most transparent way. In line with this objective, we have listed the core documents that describe our rules and procedures as stipulated by our member States.

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