Effective cost-recovery system


Central Route Charges Office

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Effective cost-recovery system


EUROCONTROL collects route charges on behalf of its Member States through its Central Route Charges Office (CRCO). The CRCO runs an effective and centralised system which ensures that these charges – essential to the funding of the European air traffic management system – are recovered. Our services include billing, collecting and disbursing route charges to Member States. We also offer similar services for terminal navigation charges and communication charges for Member States, as well as air navigation charges (en-route and terminal) for non-Member States.

Our route charges system is a regional cost-recovery system, in line with ICAO’s charging policies and the Single European Sky regulations. ​​​We bill airspace users on a monthly basis, collect charges and distribute the amounts collected to the States and air navigation service providers.

The EUROCONTROL route charges system is


Charges reflect the costs of provision of en route air navigation services, in accordance with the EUROCONTROL principles.


A single bill per month, in a single currency, is prepared for airspace users for all their flights in the airspace of the Member States.


charges are calculated with the same rules, the same formula and the same tariffs applied to all airspace users.


Low-collection costs thanks to economies of scale and a high-recovery rate.


Our system is operated centrally in accordance with a common policy.

Fraud warning

Individuals may try to communicate bank account numbers by e-mail. We never communicate bank account numbers by e-mail. Any payments for charges must be made to the bank account numbers mentioned on our bills. Be suspicious of billing information you receive via email, especially if you are asked for financial information about your account or if a new bank account is communicated to you! We have no plans to change our bank accounts, so report any such information. Contact us for more information

In 2020
3.2 billion

billed in charges


airspace users worldwide

99.51 %

long-term recovery rate for route charges


Airspace users flying in the airspace of the Member States pay for the en route air navigation services made available by Air Navigation Service Providers (ANSPs). Route charges billed to users are based on the national unit rates applicable as from 1 January each year. For more information, see:

Each month, at the billing date scheduled in advance for the whole year, airspace users are charged with a single amount per flight, regardless of how many States they overflew. We send our bills by post and make them available for download via our secured extranet CEFA. Some States may exempt certain flights from the payment of charges in accordance with their laws and regulations.

Airspace users have to pay their EUROCONTROL bills within 30 days of their date of issue. Interest on late payment will be applied to airspace users paying late. Late payment may also result in enforced recovery measures.

Payments should be made exclusively to the specific bank accounts listed on EUROCONTROL bills. Payments can be effected by bank transfer. For more information see:

If you believe that you have been incorrectly billed, you can submit a claim within 60 days from the date of the bill, together with the relevant supporting evidence. To facilitate the submission of claims, the following forms are available:

Questions about air navigation charges in Europe?

Customer Guide to Route Charges 2021 Cover

Key documents


Our free, simple and secure portal, makes consulting and exchanging air navigation billing information easy and efficient!



Central Route Charges Office Portal for airspace users


Route per State overflown distance tool

Service units dashboard

Keep your info up-to-date

If you have started operating in the EUROCONTROL zone or if you want to inform us about a change in your contact details, you are requested to fill in the form below. You can consult the information we already have on record via our Central Route Charges Office Extranet for airspace users (CEFA).

To establish the weight factor for billing, airspace users are requested, at least once a year, to make a declaration of their fleet composition. To do so, just update your fleet data on CEFA. If you don’t yet have a CEFA account, just fill out the form below - you can use it at any time to inform us about changes to your fleet composition.

Our services to states and ANSPS

We offer a wide range of services to States and ANSPs interested in being part of our charging system


The route charges system is governed by the EUROCONTROL Convention and the Multilateral Agreement relating to Route Charges.

Latest highlights

EUROCONTROL Stakeholder Forum on the European air navigation charges model

In 2021 let's build back better European aviation together!