Contact us

You can find below our main contact details on EUROCONTROL services that might assist you with your request. Please note that our services will do their best to reply to your enquiries as soon as possible.

All locations

General enquiries

For general questions about EUROCONTROL and its activities, please use the general contact form.

Network management and operational enquiries

For urgent operational issues, including real-time ATFCM, flight planning or technical access problems, as well as non-urgent operational questions related to network management, air traffic flow and capacity management, or flight planning, please use the Network Management contact form.

Maastricht Upper Area Control Centre (MUAC) operational contacts

For operational issues, including tactical and pre-tactical planning, test and check flight approvals, incident investigation, AIRAC information and Nattenheim height monitoring unit, please consult the list of useful contacts available on the dedicated landing page.

Central Route Charges Office (CRCO)

For enquiries related to route charges, billing, or payments, please contact the Central Route Charges Office using the dedicated contact form.

Procurement enquiries and payment of invoices

For questions on procurement at EUROCONTROL including the payment of invoices or issues with EUROCONTROL Supplier Portal, please use the dedicated contact form.

Recruitment and career opportunities

For information on available job opportunities and our recruitment process, please visit our dedicated webpage, where you will also find a ‘Contact us’ button if you still have any questions.

Traineeship opportunities

For information on Skyline Traineeship program and specific questions on traineeship opportunities and application process, please visit our dedicated webpage, where you will also find a ‘Contact us’ button if you still have any questions.

Training courses and reservations

For questions on training courses and webinars organised by EUROCONTROL Aviation Learning Centre, including issues in the reservation process, please use the contact form.

Press and media enquiries

Journalists and media representatives are invited to contact EUROCONTROL via the Press Offices. Separate contact options are available for EUROCONTROL Headquarters and for the Maastricht Upper Area Control Centre (MUAC).

Data protection and privacy

All contact forms on the EUROCONTROL website are handled in accordance with the EUROCONTROL Regulation on Personal Data Protection.

Detailed information on how personal data is collected, processed, and protected is available on our relevant privacy webpage where you will also find information on how to reach our Data Protection Officer.

Technical issues with EUROCONTROL website

For technical issues with the EUROCONTROL website and specific questions on the content, please use the contact form.