MUAC is operated by EUROCONTROL on behalf of Belgium, Germany, Luxembourg and the Netherlands on the basis of the “Agreement relating to the Provision and Operation of Air Traffic Services and Facilities by EUROCONTROL at the Maastricht Upper Area Control Centre” – the so-called ‘Maastricht Agreement’.
A Maastricht Coordination Group, composed of high-level civil and military officials from the four Member States, was established to facilitate decision-making by determining a common position in all matters relating to the operation of air traffic services at MUAC.
Day-to-day responsibility for operations has been delegated, by EUROCONTROL’s Director General, to the Director of MUAC. In line with the principle of separation between service provision and regulation, each of the four Member States retains its regulatory competence.
In addition to the international regulatory regime, air navigation service provision at MUAC is subject to four national regulatory regimes, each specifically defining applicable rules and regulations. Over recent years, the regulation and oversight of MUAC have been exercised in a coordinated manner by the Four States.
Supervision and oversight
Further to the adoption of Regulation (EC) No 549/2004 of the European Parliament and of the Council of 10 March 2004 laying down the framework for the creation of the Single European Sky (the framework Regulation), each of the Four States has established National Supervisory Authorities (NSAs). In Belgium this is the Belgian Supervisory Authority for Air Navigation Services (BSA-ANS); in Germany, the Federal Supervisory Authority for Air Navigation Services (BAF); in Luxembourg, the Civil Aviation Authority (CAA Luxembourg) and in the Netherlands, the Human Environment and Transport Inspectorate (ILT) of the Ministry of Infrastructure and the Environment.
The Four States’ NSAs have created two bodies to support the oversight of MUAC: the NSA Committee, representing all four NSAs, and with a coordination and advisory role for the relevant national decision-making authorities on oversight issues; and the Common Supervisory Team, composed of personnel from the cooperating NSAs, who play an executive role in performing document examinations, audits and inspections.
In line with Single European Sky legislation, MUAC holds the certificate for the provision of air navigation services in the European Community. The certificate was granted in 2006 by the Netherlands’ Transport and Water Management Inspectorate and Directorate General for Civil Aviation and Freight Transport.
In 2009, the Belgian Supervising Authority for Air Navigation Services certified MUAC for the provision of unit and continuation training for air traffic controllers and training to act as on-the-job training instructor, competence examiner and/or competence assessor to deliver air traffic services. This certificate was updated in 2011 pursuant to Commission Regulation (EU) No 805/2011.
MUAC also holds ISO 9001:2015 certification for the provision of Air Traffic Management, Communications and Surveillance Services consistent with international standards, including the procurement, integration and maintenance of technical systems, and the provision of ATM-specific training. The certificate was re-issued on 14 December 2017 and is valid until 14 December 2020.
John SANTURBANO - Director
Ian MIDDLETON - Head of Operations
Peter NAETS - Head of Engineering Domain
Chris STADLER - Head of ATM Services Delivery
Bart VANDERSMISSEN - Head of Change Management
Daniel LIU – Head of Support Services Management
Niels LOKMAN - Head of Strategy and Priority Management
Morten HANSEN – Head of Safety, Quality and Security