Become a client

The European AIS Database (EAD) adapts to your needs – and your budget. Below you can find information about how to become our client and gain access to our database.

EAD data providers

For EAD Data Providers special procedures are applied; please contact EAD Service.

EAD data users

EAD service request Form

Clients who want to connect to the EAD shall complete the online EAD Service Request Form.


This is the formal expressing of interest and allows indicating the required services (INO, SDO, PAMS) as well as which type of access will be required, trainings, detailed explanation of EAD data usage etc.

In the shortest delay possible, the client will then be contacted to confirm the interest, followed by the start the EAD agreement discussion.

EAD agreement

Prior to any connection with the EAD, the EAD Agreement for Data Users has to be concluded between the client and the EUROCONTROL EAD Service.

The agreement outlines the responsibilities and obligations of both parties as well as the charges that will be applied and the level of liability insurance needed.

When the EAD Service Request Form has been received, EAD Service will send the Template of the EAD Agreement to the client. This marks the start of the agreement discussion.

When the discussion is concluded successfully, the client will receive 2 signed paper copies with the request for countersigning. As soon as the counter signed agreement has been received, the technical implementation phase can start.

Technical implementation

Once the agreement is concluded, the technical implementation phase can start. Clients having chosen the MyEAD (EAD B2B) solution will at this point be given access to the technical library allowing them to download all related documentation. The pre-requisite for this access is to have a user account at EUROCONTROL’s Extranet “OneSky Online Extranet.

In addition to this, the client will be contacted by the EAD Migration Manager who will be the client’s counterpart for all technical matters related to network requirements, available interfaces (B2B, B2C, etc.). The EAD Migration Manager also deals with all requests related to the purchase of the EAD Pro software (B2C) and related software licenses.

At this point the client will receive access to the EAD, allowing them to request support in case needed.

Clients’ training requirements will be re-directed to the EAD Training Manager for further coordination with the client.

Start of operations

As soon as the Client’s interface has been tested, validated and approved, in case of MyEAD, a Technical Acceptance Decision will be issued. This is the formal indication that the Client is ready to connect to the EAD Operational Systems after which they are handed over to the Operational team.

The Technical Acceptance Decision for EAD Pro users will be issued at the moment the software package has been installed and is functional. Also EAD Pro users will, from this point on, be able to retrieve data from the EAD Operational environment.

EAD client types

Depending on the type of client, different charges will be applied. These charges can be Service Charges, applied by EURCONTROL and, in cases where EAD data is made available by the Client to third party end-users, Royalty Fees as applied by the Member States.

The table below shows the possible client types and which charges are being applied.


Service charges

Royalty fees

Type 1
Clients that are acting on behalf of a EUROCONTROL member state
Clients that are recognized airspace users paying en-route charges



Type 2
Clients using the data for their own operational business without reselling and/or commercialising it, but which do not contribute to EUROCONTROL budget or are not recognised airspace users.



Type 3
Clients that intend to commercialize the data with or without value added products and make data available to third party end-users.



Level of charges applied

The level of charges applied for the use of EAD data is based on how and where the data will be used, as well as the related turnover (in €/year) of the product or service in question that makes use of EAD data. This method ensures that all users pay charges commensurate with the size of their business. In case no turnover is available yet (start-up), a flat fee per year is applied.

The amount of charges will be determined during the agreement discussion between the EAD Service and the client.

Clients will be asked to produce the related turnover evidence.

In addition, each EAD data user should have an adequate liability insurance coverage, the level of which depends of the usage of the EAD data.

When the EAD data user chooses to access the EAD services through the ready-to-run EAD Pro software package, a yearly software license applies. The price list is available via the following link:

When the EAD data user chooses to access through MyEAD (B2B web services based called AIMSL – AIM Service Layer), or through manual data download in case of SDO static data, no additional charges apply.