Yes. It is a topic that has been openly discussed more and more over the last few years and months, especially as other sectors, which have had equally large problems in terms of diversity and inclusion – such as the technology sector, for example – are getting better at it. There are two issues here. One is the need to make our sector appealing to young people and to explain the amazing opportunities and roles that it holds; and second, the commitment, which all of us – including policy makers, private sector and investment colleagues – will have to make to prioritise and then tackle the issue. And I think that’s been quite difficult.
Aviation is a business of people. My vision is of an aviation sector that is above all people-centric and puts customers at the heart of it. We need to understand that those who are employed in the sector represent both passengers and customers.