Central Route Charges Office Extranet for airspace users (CEFA)
Your billing documents are now available online
CEFA is a secured website facilitating the exchange of air navigation billing information between airspace users and the Central Route Charges Office. CEFA offers the following advantages:
- free of charge
- secured and confidential online access
- secured URL, simple to use and available 24h/24h
- time and cost savings
- immediate access to your billing information & financial situation
- faster claims processing
- easier fleet management.
CEFA is available free of charge and is strongly recommended to all airspace users.
How to join CEFA?
The connection to CEFA is subject to the signature of a service agreement between the airspace user and CRCO.
- Bilateral Agreement (EN) [pdf, 60 kB]
- Accord bilatéral (FR) [pdf, 63 kB]
- Technical annex to bilateral agreement [pdf, 147 kB]
Please send the signed agreement to the CRCO, by post, by email of by fax.
Post
EUROCONTROL - Central Route Charges Office
Billing and Customer Relations
96, rue de la Fusée - 1130 Bruxelles, Belgium
Email
r3.crco@eurocontrol.int
Fax
+32 2 729 90 93
For the billing systems managed by the CRCO, CEFA enables aicraft operators (AOs) to:
- consult / modify their fleet data
- download their billing documents
- consult their financial situation
- create additional accounts in their company with specific access roles
- submit / modify their billing address and contact details
- submit claims and monitor their status (for the Multilateral Route Charges System only).
For more information about the CEFA service, please consult the CEFA leaflet.
Address:
Rue de la Fusée 96
B - 1130 Brussels
Belgium
E-mail: r3.crco@eurocontrol.int
Tel: +32 2 729 3888 / 3858 / 3871 / 3832 / 3892
Fax: +32 2 729 9093
CEFA also offers airspace users the possibility to download their monthly billing documents in text format via the free of charge service CRCO*DATALINK. This facility allows them to process, analyse and control their monthly billing data.
CRCO*DATALINK service is provided free of charge via CEFA.
If you have already access to CEFA, in order to start receiving your CRCO*DATALINK text files, please send your request to: r3.crco@eurocontrol.int.
If you are not yet connected to CEFA, please note that CEFA is provided free of charge and is subject to the signature of a service agreement between the airspace user and EUROCONTROL Central Route Charges Office.
- Bilateral Agreement (EN) [pdf, 57 kB]
- Accord bilatéral (FR) [pdf, 59 kB]
- Technical annex to bilateral agreement [pdf, 147 kB]
To register for CEFA, please send the signed agreement to: r3.crco@eurocontrol.int.
A detailed description of the content and structure of the individual CRCO*DATALINK text files is presented in the CRCO*DATALINK Technical Handbook.
Airspace users already subscribed to CEFA are invited to download the documents from the CRCO extranet.
To help users to extract the data into a readable format, the CRCO has made available a set of excel spreadsheets containing macros. It should be noted that these spreadsheets only extract the basic flight related information. Airspace users will need to develop their own application if they wish to extract all the information available in the CRCO*DATALINK files.
The excel spreadsheets are available on demand by contacting: crco.cefa@eurocontrol.int