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Human Factors at the EEC |
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Improving the way in which humans and machines work together.
The discipline of Human Factors (HF) aims at enhancing human-machine co-operation, predominantly through the application of knowledge about human performance characteristics, limitations, and expectations in the system design and the evaluation of systems with regard to the effect they have on the operator’s work.
The HF team at the EEC is integrated within the Research Methods group. The aim of the HF team is to support the design, development, and evaluation of ATM tools and concepts as part of the validation process. The HF team works in close co-operation and collaboration with the other areas of expertise within the Research Methods group (such as Safety and Validation) to support the EEC research areas in their activities and provide a holistic approach to validation. The EEC applies the HF case that has been developed by the EUROCONTROL Safety, Security & HF division (DAP/SSH) to ensure that HF is considered and integrated into the validation process. The HF team uses a variety of different HF validation tools and techniques, including:
- task analysis,
- rapid prototyping,
- small- and large-scale, real-time simulations, and
- human reliability assessment techniques
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to support their activities.
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Currently, work is being conducted by the EEC HF team for a number of projects including:
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the Integrated Tower Working Position (ITWP) project |
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the Crosswind Reduced Separation on Departure Operations (CREDOS) project |
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the ERASMUS project |
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The EEC HF team has also been supporting the Mid-Term Validation and Episode 3 teams with an HF strategy that shows how HF validation can be carried out in the next generation of ATM systems including looking at the aggregate impacts of the many new systems and concepts on operational controllers.
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To ensure the continuous progression of HF knowledge, understanding, and practice within the Research Methods group, the EEC is currently undertaking work to develop tools and techniques to support HF activities within validation including a cognitive task methodology to assess the cognitive impact of different ATM tools and concepts on controller performance.
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