MUAC contacts & location

The Maastricht Upper Area Control Centre (MUAC) is located at:

Horsterweg 11
NL - 6199 AC Maastricht Airport
The Netherlands

Phone: +31 43 366 1234
Fax:     +31 43 366 1300

For airlines

Tactical support (day of the flight):

For questions relating to tactical issues, contact the Tactical Capacity Manager

masuac.fmp@eurocontrol.int

Phone: +31 43 366 1428

Pre-tactical planning (min. 24 hours before the flight):

For questions relating to possible re-routings, pre-tactical regulations, sector configuration or slot issues, contact the Pre-tactical Cell

Phone: +31 43 366 1473

Test/ check flights (approval procedure):

Operators wishing to perform a test/ check flight within MUAC airspace are requested to submit details at least 24 hours in advance by filling the web form (Test/check flight approval form) or sending an email for acceptance. For other enquiries please contact the Executive Duty Supervisor

masuac.testflights@eurocontrol.int

Phone: +31 43 366 2022
Fax: +31 43 366 1320.

Executive Duty Supervisor: masuac.duty.supervisors@eurocontrol.int

General enquiries

Contact the Customer Relations Department

masuac.customer@eurocontrol.int

Phone: +31 43 366 1473

Incident notification and investigation

Contact the Incident Investigations Department masuac.incident-investigation@eurocontrol.int

Questions relating to lower airspace:

For questions relating to the lower airspace (below FL 245 in Belgium, Luxembourg (Brussels UIR), the Netherlands (Amsterdam FIR) and the north-west of Germany (Hannover UIR), please contact

Belgium and Luxembourg: Belgocontrol

Netherlands: ATC the Netherlands

Germany: Deutsche Flugsicherung

Controller-Pilot Data Link Communications (CPDLC)

For questions relating to Controller Data Link Communications at MUAC

muac.datalink@eurocontrol.int

Phone: +31 43 366 1510

 

For recruitment

For enquiries regarding Maastricht Upper Area Control Centre (MUAC) and air traffic controller recruitment/ training or other recruitment matters, write us an e-mail at masuac.students@eurocontrol.int or call us at
Tel: +31 43 366 2017
Fax: +31 43 366 1463

For press

Press office

E-mail: muac.info@eurocontrol.int

Tel: +31 43 366 1352/ 1042
Fax: +31 43 366 1300

For 24/7 enquiries call:

Email: muac.info@eurocontrol.int

Tel: +31 43 366 1234

For general enquiries

For general enquiries regarding the Maastricht Upper Area Control Centre (MUAC), you can write us an e-mail at muac.info@eurocontrol.int or call us at +31 43 366 1234.

If you are visiting us

The Maastricht Upper Area Control Centre (MUAC) is located approximately 10 km north of the city of Maastricht, in the community of Beek, and very close to Maastricht-Aachen Airport.

Address

Horsterweg 11, 6199 AC Maastricht, Netherlands

By car

From Brussels (from E314/ A76)

  • Take the E40 motorway and follow the direction “Luik”/ “Liège”.  
  • At the Leuven junction, follow the E314 to Leuven/ Aachen/ Maastricht.
  • After the border between Belgium and the Netherlands, the E40 becomes the A76. Approximately 5km after the border (at the junction between A76 and A2), take the A2, direction Maastricht.
  • Take exit 50 “Maastricht/ Aachen Airport”.
  • At exit 50, turn left into Europalaan, pass two traffic lights, then take the first right (Beneluxweg).
  • At the end turn left into Horsterweg. MUAC is approximately 200 metres further on the right side.

From Maastricht, Liège, Luxembourg (from E25 and A2)

  • From the E25 (Belgium) and A2 (Netherlands) motorways, after passing Maastricht follow the A2 in the direction of Eindhoven.
  • Take exit 50 “Maastricht/ Aachen Airport”.
  • At exit 50, turn left into Europalaan, pass two traffic lights, then take the first right (Beneluxweg).
  • At the end turn left into Horsterweg. MUAC is approximately 200 metres further on the right side.

From Amsterdam, Eindhoven (from A2)

  • Take exit 50 “Maastricht/ Aachen Airport”.
  • At exit 50, turn left into Europalaan, pass two traffic lights, then take the first right (Beneluxweg).
  • At the end turn left into Horsterweg. MUAC is approximately 200 meters up on the right side.

From Aachen, Heerlen (from A76)

  • Follow the A76 till the junction with the A2 and then take the A2 in the direction of Maastricht.
  • At exit 50, turn left into Europalaan, pass two traffic lights, then take the first right (Beneluxweg).
  • At the end turn left into Horsterweg. MUAC is approximately 200 metres further on the right side.

From Aachen, Heerlen (from A79)

  • Follow the A79 till the junction with the A2 and then take exit 1 “Bunde, Maastricht, Eindhoven”.
  • At the traffic lights, go straight ahead and take the A2 in the direction of Eindhoven.
  • At exit 50 turn left into Europalaan, pass two traffic lights, then take the first right (Beneluxweg).
  • At the end turn left into Horsterweg. MUAC is approximately 200 metres further on the right side.

By air

  • From Brussels International Airport, take the train to Maastricht Central Station (via Liège).
  • From Amsterdam Schiphol Airport, take the train to Maastricht Central Station.
  • From Eindhoven Airport, take the bus to Eindhoven rail station and then the train to Maastricht Central Station.
  • From Maastricht Central Station - see details below in the By bus section.
  • From Maastricht-Aachen airport, we recommend a taxi (it takes about 5 minutes and costs €10).  You can also take bus 59, direction Sittard, and alight at bus stop Leeuwenborgh (it takes about 5 minutes and costs €5). From there it is a two-minutes walk to MUAC. Walking from the airport takes at least 20 minutes.  Leaving the airport terminal turn right, walk to the traffic lights, turn right into Europalaan, take the second right (Beneluxlaan), then turn left (Horsterweg) and MUAC is 200 metres further on the right side.

By train

  • The nearest train stations are Maastricht Central Station and Sittard but trains do not stop within a reasonable distance from MUAC. 
  • From either Maastricht Central Station or Sittard you can easily catch busses which stop within a few minutes from MUAC – details below in the By bus section.

The alternative is a taxi - it costs €35 from Maastricht or €40 Euros.

By bus

  • From Maastricht Central Station, take bus 30 in the direction of Sittard and get off at bus stop Leeuwenborgh (30 min, about 5 Euros).
  • From Sittard take bus 30 to Maastricht and get off at bus stop Leeuwenborgh (45 min, about 5 Euros).  
  • From the Leeuwenborgh bus stop, it is a two-minute walk to MUAC.

Find a hotel

We currently have an agreement with the following hotels in Maastricht, which offer our visitors preferential rates:

If you are looking for more accommodation and / or restaurants in the quaint city of Maastricht, visit the Maastricht tourist office’s official site:  www.vvvmaastricht.nl

Enjoy your stay at MUAC

For security reasons, all visitors need to be announced by one of our employees and registered before their visit. When you arrive at the Maastricht Upper Area Control Centre, please report to the security gate with valid ID or passport and give the name of your host. You will receive an access badge and your host will pick you up at the reception area.

A restaurant serving hot and cold meals is available. We have WIFI services.