International certificates
In line with Single European Sky legislation, The Maastricht Upper Area Control Centre (MUAC) holds the certificate for the provision of air navigation services in the European Community. The certificate was granted by the Netherlands’ Transport and Water Management Inspectorate and Directorate General for Civil Aviation and Freight Transport.
MUAC also holds ISO 9001:2008 certification for the provision of air traffic services, the procurement and maintenance of technical systems and the provision of professional training.
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MUAC Performance
- Punctuality: 99.7 % of flights on time (June 2011)
- Cost-effectiveness: 261€ per composite flight-hour (European average: 492€)
- Controller productivity: 1.83 composite flight-hours per controller hour (European average: 0.73)
(Source: ATM 2009 Cost-effectiveness Benchmarking, June 2011)
