CRCO contacts

Airspace users, states and air navigation service providers can contact any of the four units of the Central Route Charges Office.

Office of the Director

CRCO/OF
Email: dr.crco@eurocontrol.int
Tel: +32 (0)2 729 38 01/39 18

Billing, Customer Relations and Economics Division (BCE)

CRCO/BCE - Preparation and dispatching of the charge bills, processing of claims and provision of information on charges to customers
Email: r3.crco@eurocontrol.int
Tel: +32 (0)2 729 38 38
Fax: +32 2 729 90 93

Collection, Accounting and Treasury Division (CAT)

Collection

CRCO/CAT - Collection of charges billed for air navigation services and monitoring of payments made by customers
Email: r4.crco@eurocontrol.int
Tel: +32 (0)2 729 38 67
Fax: +32 (0)2 729 90 94

Accounting and Treasury

CAT - Accounting, treasury management and disbursement of charges collected to States/ANSPs
Email: r5.crco@eurocontrol.int 
Tel: +32 (0)2 729 38 67
Fax: +32 (0)2 729 90 95

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